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Customer Service Assistant

18/02/20

Job Description

The Position: Our Customer Service Assistants are responsible for meeting, greeting, and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products. Full Training and Staff Uniform will be provided. Hours, Days, and Shifts: Permanent, 35 hours over 5 days Bonus and Rewards: You have the opportunity to earn Quarterly Bonuses, bonuses for successfully passing Mystery Shopper Visits, bonus if your store breaks its revenue records, Going the Extra Mile recognition bonus and rewards, and Long Service rewards. Your Duties: As one of our Customer Service Assistants, your day-to-day activities will involve:
  • Handling cash and giving change
  • Providing food and beverages to customers
  • Promoting offers, events, and other bonuses in store
  • Maintaining the appearance of the store
  • Checking the ID of customers who look 25 and under
Bonuses: We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards. The Candidate: We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. The ideal candidate would:
  • Deliver excellent customer service at all times
  • Create a welcoming and friendly environment for all customers
  • Follow guidance and procedures
  • Be well presented & professional at all times
The Company: Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable. Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants. Please view our Recruitment Data Privacy Notice which is on our Company website Job Type: Permanent Salary: £8.21 Benefits:
  • Bonus scheme
Job Types: Full-time, Permanent Salary: £8.21 per hour