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Customer Service Assistant

Contracted Hours –35 hrs per week

Hourly rate – £8.91 – 10.41 per hour

This is a full time, permanent position

   

Benefits?

As part of our Customer Service team, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:    

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.  

Venue Manager

Contracted Hours – 40 hrs per week

Salary – £22,000 per annum

This is a full time, permanent position.

 

Benefits?

As part of our Management team, you’ll have:  

What is the role?

Joining us as a Venue Manager you will play an integral part in the overall success of the venue by creating a welcoming and friendly atmosphere for customers and colleagues alike. You will be:    

Who are we looking for?

We are wanting to hear from you if you have previous management experience in a customer facing role alongside a can-do, customer focused attitude. Due to the Industry we operate in the successful candidate will need to undergo a Basic DBS check as part of this role. You will be:  

Who are we?

Admiral (the trading name of Luxury Leisure, Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by one of our specialist, in-house, Recruiters. They will talk you through the role and answer any questions you may have at this point. A telephone interview will also be conducted or if not possible at that time, a suitable date and time will be arranged. Please view our Recruitment Data Privacy Notice which is on our Company website.

Customer Service Assistant

Contracted Hours – 35 hrs per week, 5 days a week (seasonal fixed term contract until October 2021)

Hourly rate – £8.91 per hour

This is a full time, temporary position

 

Benefits?

As part of our Family Entertainment Centre team, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:    

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.  

Relief Supervisor

Contracted Hours – 20 hrs per week

Hourly rate – £8.91 – £9.41 per hour

This is a Part Time, permanent position.

 

Benefits?

As part of our Supervisory team, you’ll have:  

What is the role?

Joining us as a Relief Supervisor you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:  

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point.

Customer Service Assistant

Contracted Hours – 21 hrs per week

Hourly rate – £8.91 per hour

This is a Part Time, permanent position.

 

Benefits?

As part of our Customer Service team, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:    

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.

Area Manager

Area Manager – Admiral Casinos and Slots (Luxury Leisure Talarius)

Permanent, Full time / 40 hours per week (5 days a week)

Covering up to 9 venues across the south of England

Salary – £37,000

 

What is the role?

Reporting to and working in partnership with the Regional Operations Manager (ROM), the Area Manager (AM) will effectively manage the day to day running of their Venues. The AM will support and deliver the business strategy, through focused management and a store visit culture. The AM will have full accountability for their area teams, focusing on driving and maximising all profitability opportunities, within the Gaming, Tanning & Catering business streams. To be fully compliant, meet and exceed targets to develop the business. The AM will work closely with the ROM in order to identify, recommend, implement, and support cost-effective solutions for all aspects of the business. The AM must liaise with management teams and support functions in order to maximise opportunities and minimise risk. The focus being on delivering results and giving the best service and experience to our customers. You will be able to complete the following as part of your role:

Profit

Leadership

Customer Focus

Product

Machine Standards & Exceptions

Building & Maintenance

Marketing

Business Development & Expansion

Compliance & Security

Health & Safety and Human Resources

  1. Health & Safety Fire
  2. Security Disability
  3. Discipline & Grievance Maternity & Parental rights Bullying & Harassment Social Responsibility Equality & Diversity
  4. TUPE
  5. Discrimination
  6. Absence Management
  7. Terms & Conditions of Employment Working Time Directive
  8. Novomatic Code of Conduct
  9. Please note that this list is not exhaustive and you may be asked to complete other reasonable duties.

Who are we looking for?

We are wanting to hear from you if you have previous multi-site management experience in a customer facing role alongside a can-do, customer focused attitude. You will be a People person with an approachable manner. You will have extensive experience in coaching and developing talent. Due to the Industry we operate in the successful candidate will need to undergo a Basic DBS check as part of this role. You will be:

Benefits?

As part of our Management team, you’ll have:

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.

We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

Please view our Recruitment Data Privacy Notice which is on our Company website.

Customer Service Assistant

Contracted Hours – 30 hrs per week

Hourly rate – £8.91 per hour

This is a Full Time, permanent position.

 

Benefits?

As part of our Customer Service team, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:    

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.

Customer Service Assistant/Supervisor

Contracted Hours – 19.5 hrs per week

Hourly rate – £8.91 – £10.41 per hour

This is a part time, permanent position

 

Benefits?

As part of our Customer Service and supervisory teams, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant with at times, additional supervisory responsibilities, you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:  

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.  

Customer Service Assistant / Supervisor

Contracted Hours – 20 hrs per week

Hourly rate – £9.11 – £9.61 per hour

This is a Part Time, permanent position.

   

Benefits?

As part of our Customer Service and supervisory teams, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant with at times, additional supervisory responsibilities, you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:  

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website.  

Assistant Venue Manager

Contracted Hours – 40 hrs per week

Salary – £21,000 per annum

This is a full time, permanent position.

 

Benefits?

As part of our Management team, you’ll have:  

What is the role?

Joining us as an Assistant Venue Manager you will play an integral part in the day to day running of our venue and will work closely with the Venue Manager to ensure the venue is hitting and exceeding targets. You will be:    

Who are we looking for?

We are wanting to hear from you if you have previous supervisory or management experience in a customer facing role alongside a can-do, customer focused attitude. Due to the Industry we operate in the successful candidate will need to undergo a Basic DBS check as part of this role. You will be:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by one of our specialist, in-house, Recruiters. They will talk you through the role and answer any questions you may have at this point. A telephone interview will also be conducted or if not possible at that time a suitable date and time will be arranged.