Customer Service Assistant

Job Description

Job Description The Position: Our Customer Service Assistants are responsible for meeting, greeting, and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products. Full Training and Staff Uniform will be provided. Hours, Days, and Shifts: Permanent position of 30 hours per week, over 4 days. Bonus and Rewards: You have the opportunity to earn Quarterly Bonuses, bonuses for successfully passing Mystery Shopper Visits, bonus if your store breaks its revenue records, Going the Extra Mile recognition bonus and rewards, and Long Service rewards. Your Duties: As one of our Customer Service Assistants, your day-to-day activities will involve: Bonuses: We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards. The Candidate: We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. The ideal candidate would: The Company: Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable. Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants. Please view our Recruitment Data Privacy Notice which is on our Company website Benefits: Job Types: Full-time, Permanent Salary: £8.21 /hour

Relief Supervisor

The Position: Working in a fast-paced environment, our Relief Supervisors are responsible for supporting all aspects of the day to day operations of their venue. We are on the lookout for driven individuals who can deliver impeccable customer service to our customers, are team players and leaders who can step up to support their venue in the day-to-day operations of the venue and support in the leadership of the venue team when the need requires. This position would suit someone currently working in a customer service role with the experience or capability of supervising a team. This role would be ideal for someone who’s looking to take that next step in their career with plenty of progression opportunities for the right person in this growing company. Full training will be provided. Working Pattern 30 hours per week over 5 days Your Duties: As a Relief Supervisor, your day-to-day duties may involve: Bonuses: We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards. Who we are looking for: We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check. The ideal candidate will be: The Company: Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable. Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants. Please view our Recruitment Data Privacy Notice which is on our Company website