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Customer Service Assistant

Hourly rate – £8.72 – £10.42

Three Permanent Positions – 2x 40 hours, 1x 20 hours

Benefits?

As part of our Customer Service team, you’ll have:

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website

Venue Manager

The Position:

The Managers of our Venues are responsible for day-to-day operations of their store, attracting new and retaining current customers, and managing the staff in their charge. This is a varied and hands-on role; no day will be the same as the other.

Hours:

40 hours, over 5 days.

Salary:

Up to £25,000 per annum depending on experience

Your Duties:

Bonuses:

We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards.

Who we are looking for:

Ideally, you will have previous supervisory or management experience in a customer-facing role. We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. You will need to undergo a basic DBS (Criminal Record) check as part of this role. The company will reimburse the cost of the check. The ideal candidate will be:

The Company

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.
We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.
Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants. Please view our Recruitment Data Privacy Notice which is on our Company website.