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Customer Service Assistant

Contracted Hours – 35 Hours

Hourly rate – £8.72 per hour

This is a full time – Permanent position.

 

Benefits?

As part of our Customer Service team, you’ll have:  

What is the role?

Joining us as a Customer Service Assistant you will play an integral part in the day to day running of the venue by ensuring the customer is at the forefront of all you do. You will be:  

Who are we looking for?

We welcome candidates from all different backgrounds and of various experiences, to apply to join our well-established team, to keep our family growing. This position requires you to have the following criteria:  

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.  

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website

Customer Service Assistant

The Position:

Our Customer Service Assistants are responsible for meeting, greeting, and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products. Full Training and Staff Uniform will be provided.

Hours, Days, and Shifts: 

35 hours over 5 days, this venue trades 24/7

Bonus and Rewards:

You have the opportunity to earn Quarterly Bonuses, bonuses for successfully passing Mystery Shopper Visits, bonus if your store breaks its revenue records, Going the Extra Mile recognition bonus and rewards, and Long Service rewards.

Your Duties:

As one of our Customer Service Assistants, your day-to-day activities will involve:

Bonuses:

We offer an array of Performance-based bonuses, Mystery Shopper bonuses, ‘Going the Extra Mile’ Bonus, and Long Service awards.

The Candidate:

We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude. The ideal candidate would:

The Company:

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.
We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.
Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants. Please view our Recruitment Data Privacy Notice which is on our Company website