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Office Administrator
Permanent (Full-Time)

Job Description

Contracted Hours – 37.5 hrs per week

£20,000 per annum

This is a full time, permanent position


Office Administrator job description

Reporting to and working in partnership with the Cash Team Supervisor, the Office Administrator will be responsible for being first point of contact for callers and visitors as well as maintaining office standards. Also dealing with the input of cash information and expenses in a precise and accurate manner.  

Main Duties – Cash Team

  • To complete bank statement reconciliations daily ensuring all entries are posted correctly into NAV.
  • Update logs for Banking, Bullion, ATM & PDQ with information from the bank statements ensuring it is reconciled.
  • To ensure that all personal expenses, that you are responsible for, are checked, queried, and challenged where necessary and scanned into NAV coded correctly ready for payment.
  • To complete a log with notes from venues weekly banking summaries, including updating float positions and do any amendments weekly.
  • To update all spreadsheets weekly when the NAV journal is posted and ensure all information is correct and reconciled for month end.

Main duties – Reception

  • Being first point of contact for visitors, signing them in, offering refreshments & directing them to correct person.
  • Answering telephone calls & transferring to the correct person, taking messages when necessary. Forwarding and logging complaints.
  • Sort and distribute all incoming post, frank, and put outgoing post ready for collection.
  • Booking accommodation and travel.
  • Maintaining office equipment, ordering stationery and kitchen supplies. As well as keeping the post room tidy and ensuring there is stock of all Royal Mail items.


  • To be an ambassador of the company brand and culture.
  • To have a ‘Can Do’ attitude and happy to help approach.
  • Maintain a positive outlook, creating energy and enthusiasm amongst the wider team, operation staff and visitors/ customers.
  • To work as part of the team.

North East
Head Office


Working Hours



£20,000 per annum

Job Location

Apply Now

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I confirm that I am aged 18 or older.
I confirm that I have the right to work in the UK.
Your answers to the following 2 questions will not affect your application, they are solely for informational purposes:

Are you within 45 minutes travel time of the venue that you are applying for? - Optional

Yes No

Due to the customer service nature of the business, are you able to stand/walk within venue for long periods of time? - Optional

Yes No

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