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Customer Service Assistant (FEC)
Temporary (Part-Time)

Job Description

Customer Service Assistant – Harrisons Amusements Dawlish

Contracted Hours – 14 hours per week

Hourly rate – £9.60 per hour

Benefits?

As part of our Family Entertainment Centre team, you’ll have:
  •  Fast track to supervisor promotion for the right candidates.
  • Excellent career progression opportunities.
  • Discount on Tanning, Lotions and Gym Membership
  • Access to a generous refer a friend programme
  • Life Assurance
  • The opportunity to earn bonuses and recognition for going the extra mile.
  • HAPI App discounts – retail, travel, cinema etc.
  • Employee Development Programme available.
  • Employee Assistant Programme.
  • Overtime available.

What is the role?

You will play an integral part in the day to day running of the venue by delivering excellent customer service. Your tasks will include:
  • Providing excellent customer service
  • Providing beverages and snacks to customers in the adult gaming area
  • Promoting offers to customers in the adult gaming area
  • Handling cash and giving change to customers
  • Assist with opening, closing and moving machines as needed
  • Responsible for ensuring pushers are swagged and attractive for play
  • Responsible for ensuring cranes are reset after play and refilled as necessary
  • Ensure that regular cleaning is carried out.
  • Serve customers in the prize shop.
  • Fill stock and account for stock in the shop

Who are we looking for?

  • A passion for delivering great service, greeting customers with a smile and serving them with pride
  • To be at work on time, well presented and ready to be a brand ambassador
  • We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable
  • Must be numerate, and fluent in English
  • To follow guidance and procedures including strict legislations

Working conditions?

  • Position at Harrisons Amusements Dawlish
  • Part time (2 days a week) must include weekends
  • During school holidays and staff holidays – 6 day working week if required
  • Early shifts can start at 8.30 am, and late shifts finishes can be as late as midnight
  • No holidays permitted during school holidays
  • Saturday and Sunday working mandatory throughout the year
  • Days off will be weekdays, except in exceptional circumstances
  • Bank holiday working mandatory.
  • 28 days holiday pro-rata normally paid at end of contract.

Who are we?

Admiral (the trading name of Luxury Leisure Talarius) is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and delivering an outstanding service for our customers to enjoy their experience. We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

What Happens next?

If your initial application is successful, you will be contacted by the Hiring Manager. They will talk you through the role and answer any questions you may have at this point. Please view our Recruitment Data Privacy Notice which is on our Company website. OPS3CSA

Region
South West
Department
Venues
Location

Dawlish

Working Hours

14

Salary

£9.60 per hour


Job Location

Apply Now

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I confirm that I am aged 18 or older.
I confirm that I have the right to work in the UK.
Your answers to the following 2 questions will not affect your application, they are solely for informational purposes:

Are you within 45 minutes travel time of the venue that you are applying for? - Optional

Yes No

Due to the customer service nature of the business, are you able to stand/walk within venue for long periods of time? - Optional

Yes No

Not the right job for you?